Terms & Conditions

SGSPTA Ltd Mock Tests - Terms and Conditions

 

Please read these Terms and Conditions carefully as they form the basis of your contract with SGSPTA Ltd. The answers to the Frequently Asked Questions, both online and hall-based, form part of these Terms and Conditions. All test bookings are sold subject to availability and to these Terms and Conditions. Registering and booking test sessions via this website constitutes acceptance of these Terms and Conditions.

 

‘you’ means the parent/guardian of a child eligible to take the 11+ exams from September 2022.

‘your child’ means the child who you book into a mock test session and who was born between 1 September 2011 and 31 August 2012. 

‘SGSPTA Ltd’ is the organisation managing the mock tests on behalf of the Sutton Grammar School Parent Teachers Association. 

 

The booking process

• You must register your details including an email address on the www.sgsptamocktests.com website in order to book a place for your child on an SGSPTA Ltd mock test session.

• The email address that you use to book your child's place on the www.sgsptamocktests.com website will be the only means by which SGSPTA Ltd will correspond with you. Please ensure that you check your inbox and junk mail regularly to ensure you do not miss any emails about the mock tests. SGSPTA Ltd cannot be held responsible for any missed communications.

• You will only be able to book a place for your child at a SGSPTA Ltd mock test session via the www.sgsptamocktests.com website.

• SGSPTA Ltd cannot be held responsible for any problems you may have accessing the website, registering or booking a place on a test session. 

 

Children with medical and/or educational needs

• If you are booking a hall-based test session and your child has a medical condition or educational need, you must notify SGSPTA Ltd when booking their test session(s) by completing the box on the booking form detailing how your child may need support on the test day. 

• You must also reply promptly to any emails that SGSPTA Ltd send you to follow up on your child's needs. Any subsequent changes in circumstances must be notified to us by emailing mocktests@sgspta.com before the day of the test session. 

• SGSPTA Ltd may not be able to offer some adjustments that your child may be entitled to in the real test. For example, SGSPTA Ltd do not offer extra time or scribes.

 

Cancellations and refunds - Online test sessions

• Once booked the place can only be cancelled and the fee refunded if the request is made by email to mocktests@sgspta.com within 14 days of booking, or if earlier, the date that the booking site closes for the session. Refunds will only be processed back to the card that was used to make the original booking.

• After 14 days the fee paid is non-refundable and the session is non-transferable.

• We reserve the right to cancel a test session and in this event our liability will be limited to the amount that you have paid us for the cancelled session. We exclude liability for damages for any claims in law including contract, negligence, tort, statute or otherwise.

Cancellations and refunds - Hall-based test sessions

• Once made, bookings are non-transferable, and you will not be able to change the date or time of your child’s mock test session. 

• You can cancel your booking and receive a refund, minus a £20 administration fee per session cancelled, provided the place is rebooked by another parent. Both of these transactions must be completed by no later than two weeks before the date of the test session. You must email mocktests@sgspta.com if you want to cancel your booking. Refunds will only be processed back to the card that was used to make the original booking.

• No refunds are given if your child is unable to sit the mock test on the day.  If your child is unwell (including testing positive for COVID-19) and you provide us with a medical certificate or the confirmation of a positive PCR test, we will do our best to offer you an alternative session if there are spaces available.

• We reserve the right to cancel a test session and in this event our liability will be limited to the amount that you have paid us for the cancelled session. We exclude liability for damages for any claims in law including contract, negligence, tort, statute or otherwise.

On the test day - Online test sessions

• If you have not received your test login details by the date specified in your booking confirmation, it is your responsibility to contact us at mocktests@sgspta.com by the date given in that confirmation.

• Each booking confirmation details the period during which your child can sit the online test. This test period cannot be extended for any reason. 

• If you miss the test window for any reason no refund will be given.

• SGSPTA Ltd cannot be held responsible for any internet issues that affect your child's ability to sit the test.

 

On the test day - Hall-based test sessions

• If you arrive late, your child will not be admitted to the exam hall and no refund will be given.

• For health and safety reasons, you must remain with your child in the queue until a member of the SGSPTA Ltd team has checked your child into the exam. Children arriving without an adult will not be admitted to the test session.

• We reserve the right to refuse entry to any child who appears unfit to take the test.

• You will say goodbye to your child at the entrance to the exam building and your child will be directed in to the exam hall by the SGSPTA Ltd team.

• Your child may bring a water bottle into the mock test session but no food is permitted unless, because of medical reasons, you have previously agreed this with SGSPTA Ltd.

• SGSPTA Ltd do not allow watches of any kind in the exam hall. 

• You must return to collect your child promptly at the end of the test session. 

• You and your child must comply with any health and safety requirements that SGSPTA Ltd consider necessary. Failure to do so may result in your child not being admitted for the test and no refund would be given.

  

SGSPTA Ltd Intellectual property

• All test papers are the intellectual property of SGS PTA Ltd and can only be used at the time that the test is sat.

• No part of our test papers may be reproduced in any form (electronically incuding screenshots, mechanical, photocopying, recording or otherwise) without prior written permission of SGSPTA Ltd.

• We do not release our papers (except the writing task) and your child is not allowed to take away these papers from the hall.

 

Scores and feedback on performance

• Once marked and standardised, scores and feedback from the multiple-choice maths and English tests will be posted on the www.sgsptamocktests.com website as detailed in your booking confirmation. 

• The results of your child’s mock test should be considered as a reflection of how your child coped with the papers on the day and not as an indication of how your child will perform in the real exams. 

• Results will be removed from www.sgsptamocktests.com at the end of October 2022. After this date, they are no longer available.
• SGSPTA Ltd cannot be held responsible for any difference between your child’s performance in their mock tests and the real 11+ exams. 

 

 

Approved by SGSPTA Ltd Board of Trustees – November 2021

 

 

The Sutton Grammar School PTA Mock Tests are run by SGSPTA Limited.

SGSPTA Limited is a registered company, no. 06438795 and a registered charity, no. 1168281.